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Pictures with provenance.

The photographs, diagrams and illustrations that accompany our articles, with their sources and context.

A photograph does not document our hypothetical examples or prove that a method works. Depicted people and source organizations do not endorse this library. When reusing an image, consult its original file page for license conditions and any additional rights notices.

Hands holding blank card with pen and plant

Hands holding a blank sheet of paper beside a pen, a mug and leafy stems.

An illustrative photograph of a personal workspace. It does not show this site's authors or document a case study.

Photographer: Kelly Sikkema
Original photograph on Unsplash · Unsplash License
Downloaded at 1800px, resized and converted to WebP. Some layouts use a responsive display crop. No content retouching.
Retrieved 2026-09-13.

A man is working on a project with sticky notes

A person reaches across a working table for colourful sticky notes, with an affinity diagram in the background.

Christian Brok describes a person reaching for notes in front of an affinity diagram. Used to illustrate hands-on work, not a documented workshop run by this site, a specific method or an endorsement.

Photographer: Christian Brok
Original photograph on Unsplash · Unsplash License
Downloaded at 1800px, resized and converted to WebP. Some layouts use a responsive display crop. No content retouching.
Retrieved 2026-09-13.

Yellow sticky notes on brown wooden table

Nine blank yellow sticky notes on a wooden desk.

A photograph of blank working materials, not a completed method or research result.

Photographer: Kelly Sikkema
Original photograph on Unsplash · Unsplash License
Downloaded at 1800px, resized and converted to WebP. Some layouts use a responsive display crop. No content retouching.
Retrieved 2026-09-13.

Design Thinking Workshop WMDE 1

A whiteboard with coloured idea notes grouped inside hand-drawn outlines.

An idea collection board photographed at a Wikimedia Deutschland design thinking workshop in July 2018. It illustrates making options visible, not the hypothetical cases or exact workshop methods in this guide.

Creator: Corinna Schuster (WMDE)
Source: Original file and rights information
License: CC BY-SA 4.0
Changes: Resized proportionally and converted to WebP; full composition preserved, no cropping or content alteration. Optimized copies retain the stated source license.
Retrieved: 2026-09-13

Design Thinking Workshop WMDE Prototyp Wiki-Dorf

A tabletop Wiki-Dorf prototype made from paper figures, illustrated buildings and coloured pipe cleaners.

The Wiki-Dorf prototype from a Wikimedia Deutschland design thinking workshop, photographed in July 2018. A real example of making an idea tangible; it does not document our hypothetical examples or establish that the concept was validated.

Creator: Corinna Schuster (WMDE)
Source: Original file and rights information
License: CC BY-SA 4.0
Changes: Resized proportionally and converted to WebP; full composition preserved, no cropping or content alteration. Optimized copies retain the stated source license.
Retrieved: 2026-09-13

Design Thinking In Group Session — Interactive Exhibit Development And Design Workshop — NCSM — Kolkata 2017-10-24 5470

Workshop participants discuss ideas in groups at computer-equipped tables in a large room.

Group work during the Interactive Exhibit Development & Design Workshop at the National Council of Science Museums, Kolkata, on 24 October 2017. This photograph shows its original educational setting, not a Lean Coffee, premortem or the hypothetical teams in this guide.

Creator: Biswarup Ganguly
Source: Original file and rights information
License: CC BY 3.0
Changes: Resized proportionally and converted to WebP; full composition preserved, no cropping or content alteration. Optimized copies retain the stated source license.
Retrieved: 2026-09-13

Double Diamond by the Design Council

Design Council's red Double Diamond, with Discover and Define in the first diamond and Develop and Deliver in the second.

The Design Council's Double Diamond diagram, published on Wikimedia Commons in 2023 with attribution to the Design Council. A source diagram of the framework; its publication date is not the model's origin date.

Creator: Design Council
Source: Original file and rights information
License: CC BY 4.0
Changes: Resized proportionally and converted to WebP; full composition preserved, no cropping or content alteration. Optimized copies retain the stated source license.
Retrieved: 2026-09-13

Article illustrations

The following illustrations were created for Innovation & Change. Their scenes are imagined, not records of workshops, interviews or people we have worked with. They are separate from the third-party photographs and their licenses above.

Look behind the polished pitch

Three colleagues compare idea sketches at a table, examining a customer notebook beside a polished presentation board.

An imagined idea review separates presentation quality from the evidence supporting the proposal.

Created for this publication, 2026-09-16. Proportionally resized and converted to WebP; full composition retained.

Make the next commitment small

An equipment-hire worker checks a drill case and its accessories while a colleague records observations on a clipboard.

A fictional equipment-hire trial explores whether checking a complete kit before collection is workable.

Created for this publication, 2026-09-16. Proportionally resized and converted to WebP; full composition retained.

Reach people where their work happens

A supervisor briefs a small workshop team with a paper guide while a remote colleague joins on a laptop screen.

An imagined repair service uses a shift briefing and an accessible written guide, rather than relying only on an announcement email.

Created for this publication, 2026-09-16. Proportionally resized and converted to WebP; full composition retained.

A question needs an owner and an answer

A technician holds a question card while a coordinator marks an open guide and shares an updated instruction sheet.

The fictional repair-service team closes the feedback loop by resolving a question and changing the guidance.

Created for this publication, 2026-09-16. Proportionally resized and converted to WebP; full composition retained.

Fix the work within the existing rule

A repair coordinator sorts work-order cards beside a clock, with a broken lamp and a telephone receiver on the desk.

An invented service example: correcting daily handling while leaving the definition of a completed request unchanged.

Created for this publication, 2026-09-16. Proportionally resized and converted to WebP; full composition retained.

Ask what completed should mean

A repair coordinator and a technician examine a repaired lamp and reconsider a work-order card together with a customer.

The same fictional service asks whether completion should mean a closed ticket or a repair that works for the customer.

Created for this publication, 2026-09-16. Proportionally resized and converted to WebP; full composition retained.

An idea becomes a way of working

Staff at an equipment-hire bench check a packed drill case beside an empty case while a colleague makes a phone call.

The fictional hire-business example: check accessories, keep complete sets together and contact the customer when the order is incomplete.

Created for this publication, 2026-09-15. Proportionally resized and converted to WebP; full composition retained.

Space to think, then something to build on

Six colleagues around an oval table sketch ideas on separate sheets; two pass a sheet between them while others write or read.

An imagined writing workshop. The scene shows individual contributions and exchange, not an exact worksheet template or a documented session.

Created for this publication, 2026-09-15. Proportionally resized and converted to WebP; full composition retained.

A story is a starting point, not a conclusion

A toolbox, phone, borrowed van and hourglass surround a research notebook, with a separate question note awaiting investigation.

A conceptual illustration of the fictional collection account: transport, limited time and checking readiness. It is not research data or a finding.

Created for this publication, 2026-09-15. Proportionally resized and converted to WebP; full composition retained.

Let the customer tell the story

A researcher listens with an open notebook as a customer recalls collecting equipment; a thought vignette shows a van and hire counter.

An invented customer interview, illustrating attention to a specific experience rather than a sales pitch. No real participant or interview is depicted.

Created for this publication, 2026-09-15. Proportionally resized and converted to WebP; full composition retained.

More than a folder of instructions

Two colleagues explore a paper map whose path links a notebook, a compass at a fork and people meeting on a bridge.

A visual metaphor for finding information, exercising judgment and knowing whom to contact during a handover. This is not a standardized model.

Created for this publication, 2026-09-15. Proportionally resized and converted to WebP; full composition retained.

Let the successor take the pencil

A successor points to a gap in a paper schedule while a colleague listens; a closed padlock, key and request note sit nearby.

An imagined supported handover rehearsal. A missing permission is a gap to resolve through the usual process, not a barrier to bypass.

Created for this publication, 2026-09-15. Proportionally resized and converted to WebP; full composition retained.

Diagrams and worksheets

Other explanatory diagrams, cover illustrations and printable worksheets were created for this site unless a separate creator and license are stated. Hypothetical examples are labelled; simplified model explanations are not official assessments.

Read the editorial method or browse the subjects.